Contact Us


T: 0121 439 9045 


 If you would like to make a formal complaint please email us on:

Emergency Contacts

Please note, Our Roots is not an emergency service for mental health problems. We are a therapy service available through referrals and appointments only.

Our waiting lists are sometimes longer than usual, please be patient with us. For any cases of emergency, such as suicidal thoughts or if you are at risk of harm, please contact one of the following:

  • Your GP or NHS out-of-hours services
  • NHS Direct on 111 (or 0845 46 47 in some areas)
  • The Samaritans on 0121 666 6644 or 0845 909 090
  • In case of an emergency, dial 999 or Visit A&E

Contact form

Main Hub

19a Cato St
B7 4TS

Spaces Crossway

156 Great Charles Street
B3 3HN